Confirm that your internet connection is available. Transcription requires the BayanListening backend and Google Cloud Speech-to-Text.
BayanListening for macOS
Support for focused video learning.
Find help for transcription, cloud sync, AI chat, and account questions. This page also links to the privacy policy and terms required for App Store review.
Contact
For questions, bug reports, account requests, or App Store support, contact us by email.
Typical response
1-2 business days
Languages
English, Simplified Chinese, Traditional Chinese
Include if possible
macOS version, app version, and a short description of the issue.
Common Questions
Make sure you are signed in and that Cloud Sync is enabled in the app settings.
BayanListening supports common video formats. If a file fails to open, try converting it to MP4 and contact support if the issue continues.
Legal and Privacy
Review how BayanListening handles your data and the terms that apply when you use the app.